Snappy

Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.

Integrate the Snappy API with the PostgreSQL API

Setup the Snappy API trigger to run a workflow which integrates with the PostgreSQL API. Pipedream's integration platform allows you to integrate Snappy and PostgreSQL remarkably fast. Free for developers.

Execute Custom Query with PostgreSQL API on New Ticket Assigned To Me from Snappy API
Snappy + PostgreSQL
 
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Execute Custom Query with PostgreSQL API on New Ticket Create from Snappy API
Snappy + PostgreSQL
 
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Execute Custom Query with PostgreSQL API on New Waiting Ticket Created from Snappy API
Snappy + PostgreSQL
 
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Execute Custom Query with PostgreSQL API on New Wall Post Created from Snappy API
Snappy + PostgreSQL
 
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Create Wall Post with Snappy API on New Column from PostgreSQL API
PostgreSQL + Snappy
 
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New Ticket Assigned To Me from the Snappy API

Emit new event when a new ticket is assigned to me.

 
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New Ticket Create from the Snappy API

Emit new event on each ticket created.

 
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New Waiting Ticket Created from the Snappy API

Emit new event when a waiting ticket is created.

 
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New Wall Post Created from the Snappy API

Emit new event on each wall post created.

 
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New Column from the PostgreSQL API

Emit new event when a new column is added to a table. See the documentation

 
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Create Wall Post with the Snappy API

Creates a wall post. See docs here

 
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Execute SQL Query with the PostgreSQL API

Execute a custom PostgreSQL query. See our docs to learn more about working with SQL in Pipedream.

 
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Delete Row(s) with the PostgreSQL API

Deletes a row or rows from a table. See the documentation

 
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Find Row with the PostgreSQL API

Finds a row in a table via a lookup column. See the documentation

 
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Find Row With Custom Query with the PostgreSQL API

Finds a row in a table via a custom query. See the documentation

 
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Overview of Snappy

Snappy API enables interaction with Snappy, a customer support tool designed to streamline communication and enhance support team efficiency. By leveraging the Snappy API on Pipedream, you can automate ticket management, organize customer inquiries, and orchestrate seamless communication between support staff and customers. With Pipedream's ability to connect to countless services, you can create workflows that react to events in real-time, sync data across platforms, and personalize customer interactions, all in a serverless environment.

Connect Snappy

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    snappy: {
      type: "app",
      app: "snappy",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.besnappy.com/api/v1/accounts`,
      auth: {
        username: `${this.snappy.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

Overview of PostgreSQL

On Pipedream, you can leverage the PostgreSQL app to create workflows that automate database operations, synchronize data across platforms, and react to database events in real-time. Think handling new row entries, updating records from webhooks, or even compiling reports on a set schedule. Pipedream's serverless platform provides a powerful way to connect PostgreSQL with a variety of apps, enabling you to create tailored automation that fits your specific needs.

Connect PostgreSQL

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import postgresql from "@pipedream/postgresql"

export default defineComponent({
  props: {
    postgresql,
  },
  async run({ steps, $ }) {
    // Component source code:
    // https://github.com/PipedreamHQ/pipedream/tree/master/components/postgresql

    const queryObj = {
      text: "SELECT NOW()",
      values: [], // Ignored since query does not contain placeholders
    };
    return await this.postgresql.executeQuery(queryObj);
  },
})